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Job Search Help for Ex-offenders FAQs

What’s on this website?

This website offers information, tips, and resources to help people with criminal records overcome barriers they might face in their job search. Visit the Get Started Guide to learn more about what you can do on this website.

Who should use this website?

This website is for anyone with a criminal record—including people recently released from prison, people on probation, or people who have a criminal record from many years ago. Counselors and others who work with individuals with criminal records will also find a wealth of information on this site.

Where do I get started on this site?

There are three main sections to the site:
Explore Careers helps you figure out what kind of job to look for.
Get Training has information to help you improve your skills or go back to school,
Find a Job offers resources to search and apply for jobs,

Visit the Get Started Guide to learn more about what you can do on this website.

I just need to find a job. Where can I get help with that?

You can find job openings in your area on the Job Search tool by entering a job title or keyword and your city, state or zip code. Follow the prompts to apply for jobs you are interested in. You can watch the Get Started video to learn how to use the Job Search tool.

Also use the American Job Center Finder to locate services in your area. Enter your city, state or zip code to find an AJC near you. The AJC helps people search for jobs, find training, and get answers to other employment related questions.

I need to find a place to live before I find a job—can I get help here?

Yes, you’ll find links to local resources to help you with housing, food, and other basic needs at Find State Resources. You can also check out the work-ready checklist to get started.

What if I have questions about certain content or tools on the Job Search Help for Ex-offenders site?

You will find a detailed help page on each of the Job Search for Ex-offenders site tools:

American Job Center finder help page

Find Local Training Programs help page

Find State Resources help page

Job Search tool help page

For other questions, please contact CareerOneStop’s Service Center:

  • Via email: info@careeronestop.org
  • Toll-free: 877-348-0502 or TTY 877-348-0501. The CareerOneStop Call Center answers call from 7 am - 4:30 pm CST Monday-Friday AND responds to all messages left during other times.

Data Questions

What is the source of the data on Job Search Help for Ex-offenders?

The Job Search Help for Ex-offenders site includes data from a variety of federal and state sources. The exact sources of data are cited and web links are provided on the help pages of each of the tools on the site. Find them at the following links:

American Job Center finder help page

Find Local Training Programs help page

Find State Resources help page

Job Search tool help page

Can I suggest changes and additions to the data?

Most of the data used on Job Search Help for Ex-offenders is maintained by federal or state agencies. Please visit the help page of any tool to identify the data source and appropriate avenue for suggesting changes or additions.

Can I publish any of Job Search for Ex-offenders data directly on my own site?

Yes, CareerOneStop offers web services, which allow you to publish our range of employment, training, and other data directly on your own website. Without leaving your site, your users can perform searches and more to get the customized results they want. Visit Web Services to learn more.

Linking and Advertising Questions

Can I link to any pages of the Job Search Help for Ex-offenders site?

You are welcome to link from your website to any page on the Job Search Help for Ex-offenders site. Please attribute the link to “CareerOneStop’s Job Search Help for Ex-offenders.” For information on placing CareerOneStop logos or widgets on your site, please visit Link To Us.

How can I add a link to my website from the Job Search Help for Ex-offenders site?

As a product of the U.S. Department of Labor, the Job Search Help for Ex-offenders site generally does not link to private websites. However, we do link to additional resources that add value for our users. Our exclusion policy prohibits links to websites that are discriminatory, biased, or fee-based (that is, sites that exclusively sell or advertise services or products). If you have a link that you feel meets these criteria, please email info@careeronestop.org; include the name, url, and description of the website.

How can I advertise on the Job Search Help for Ex-offenders site?

The Job Search Help for Ex-offenders site does not accept advertisements.

Where can I report a broken link on the Job Search Help for Ex-offenders site?

Please send a description of the broken link and its location, including the web address of the page it is on, to info@careeronestop.org.