Serving People with
Whether you're looking for broad
training resources or an answer to a specific question, these education and
training resources will help you to better serve people with disabilities.
Click on a link below to find resources to help your clients.
Toolkit - U.S. Department of Labor
A Web portal to accessible and comprehensive tools and information for grantees
that provide services to help individuals with disabilities find and keep good
Section 188 Disability
Checklist Training - U.S. Department of Labor Civil Rights Center
A collection of 16 PowerPoint presentations providing background and current
perspectives on disability policy.
Information: Asking, Telling, Using, Storing (PPT) - U.S. Department of
Labor Civil Rights Center
A PowerPoint presentation discussing legal requirements surrounding
disability-related information pertaining to customers, employees and
At Your Service: Welcoming Customers with
Disabilities - ADA and IT Technical Assistance Centers
A free, accessible, self-paced Web course for people interested in discovering
best practices for working with customers who have disabilities.
ADA Building Blocks - ADA and IT
Technical Assistance Centers
An introductory web course on the Americans with Disabilities Act of 1990 (ADA)
that explores the legal requirements and spirit of the ADA.
Communicating With and About People with Disabilities
- U.S. Department of Labor, Office of Disability Employment Policy
E-Learning - Georgia Tech Research on Accessible Distance Education
A free, online 10-module tutorial that offers information, instructional
techniques, and practice labs on how to make the most common needs in distance
education accessible for individuals with disabilities.
Guidance on Reasonable
Accommodation and Undue Hardship Under the ADA
- The U.S. Equal Employment Opportunity Commission (EEOC)
Mapping for Chronically Homeless Jobseekers - Chronic Homelessness
Employment Technical Assistance Center (CHETA)
Paper describing the use of career mapping, a customized employment approach
that workforce development professionals may use to serve One-Stop customers
who are chronically homeless.
Technology Showcase Devices
508 Training - Section508.gov