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Home Energy Professional - Installation/Site Management Competency Model

The Home Energy Professional – Installation/Site Management Competency Model was developed through a collaborative effort involving the National Renewable Energy Laboratory (NREL) and the Employment and Training Administration (ETA) to identify the soft skills and foundational competencies, as well as to define the technical knowledge, skills, and abilities, needed by installation Crew Leaders (CL) in the home performance industry. The model builds on Job Task Analyses (JTA) conducted by NREL to improve the quality of residential retrofits and increase energy savings in the residential market by supporting improved curricula, training, and certification of Crew Leaders. Development of the model was funded by the U.S. Department of Energy's (DOE) Weatherization Assistance Program (WAP) under the Guidelines for Home Energy Professionals project.

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Home Energy Professional - Installation/Site Management Competency Model

Home Energy Professional - Installation/Site Management Pyramid

<strong>1.1 Adaptability and Flexibility</strong> Displaying the capability to adapt to new, different, or changing requirements. <strong>1.2 Dependability and Reliability</strong> Displaying responsible behaviors at work. <strong>1.3 Initiative</strong> Demonstrating a commitment to effective job performance by taking action on one`s own and following through to get the job done. <strong>1.4 Integrity</strong> Displaying strong moral principles and work ethic. <strong>1.5 Interpersonal Skills</strong> Displaying the skills to work effectively with others from diverse backgrounds. <strong>1.6 Lifelong Learning</strong> Demonstrating a commitment to self-development and improvement of knowledge and skills. <strong>1.7 Professionalism</strong> Maintaining a professional presence. <strong>2.1 Basic Computer Skills</strong> Using information technology and related applications, including adaptive devices and software, to convey and retrieve information. <strong>2.2 Communication</strong> Listening, speaking and signaling so others can understand using a variety of methods, including hearing speech, American Sign Language, instant messaging, text-to-speech devices, etc. <strong>2.3 Mathematics</strong> Use mathematics to solve problems. <strong>2.4 Reading</strong> Understanding written sentences, paragraphs, and figures in work-related documents on paper, on computers, or adaptive devices. <strong>2.5 Science and Technology</strong> Use scientific rules and methods to express ideas and solve problems on paper, on computers, or on adaptive devices. <strong>2.6 Writing</strong> Use standard business English to compile information and prepare written documents on paper, on computers, or adaptive devices. <strong>3.1 Checking, Examining, and Recording</strong> Entering, transcribing, recording, storing, or maintaining information in written or electronic/digital format, including adaptive devices and software. <strong>3.2 Business Fundamentals</strong> Using information on basic business principles, trends, and economics. <strong>3.3 Sustainable Practices</strong> Meeting the needs of the present without compromising the ability of future generations to meet their own needs. <strong>3.4 Customer Focus</strong> Efficiently and effectively addressing the needs of clients/customers. <strong>3.5 Planning and Organizing</strong> Planning and prioritizing work to manage time effectively and accomplish assigned tasks. <strong>3.6 Creative Thinking</strong> Generating innovative and creative solutions. <strong>3.7 Problem Solving and Decision Making</strong> Generating, evaluating, and implementing solutions to problems. <strong>3.8 Teamwork</strong> Working cooperatively with others to complete work assignments. <strong>3.9 Working with Tools and Technology</strong> Selecting, using, and maintaining tools and technology, including adaptive tools and technology to facilitate work activity (with accommodation when necessary). <strong>3.10 Scheduling and Coordinating</strong> Making arrangements that fulfill all requirements as efficiently and economically as possible. <strong>3.11 Health and Safety</strong> Supporting a safe and healthy workplace. <strong>4.1 Material Resources</strong> Identify, move, store, and supply construction and building materials for all types of construction activities. <strong>4.2 Fundamentals of Energy and Power</strong> Display basic knowledge related to energy fuel types (e.g., propane, electricity, oil), energy consumption, and power units and definitions. <strong>4.3 Regulations and Code Compliance</strong> Comply with regulations and building codes and apply industry standards to ensure quality work. <strong>5.1 Cost Estimating/Accounting</strong> Practice basic accounting and cost estimating related to construction/retrofit and building operations. <strong>5.2 Preparing and Maintaining the Job Site</strong> Set up and maintain a job site based on a specific scope of work for maximum safety and efficiency of retrofit activities. <strong>5.3 Implementing Scope of Work</strong> Install home performance upgrades as called for on a scope of work, meeting industry and program-specific quality standards. <strong>6.1 Managing a Project</strong> Manage personnel and materials on the job site in a safe and effective manner. Click here to search for O*NET Occupational Competencies Profiles