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1.3 Professionalism

Maintaining a professional presence.

    1.3.1 Demonstrating emotional intelligence
    • Maintain composure and keep emotions in check.
    • Deal calmly and effectively with stressful or difficult situations.
    • Accept criticism tactfully and attempt to learn from it.
    1.3.2 Professional appearance
    • Maintain a professional demeanor.
    • Dress appropriately for occupational and worksite requirements.
    • Maintain appropriate personal hygiene.
    1.3.3 Maintaining a positive attitude
    • Project a positive image of oneself and the organization.
    • Demonstrate attitudes supportive of professional work such as commitment, curiosity, entrepreneurship, and optimism.
    • Take pride in one’s work and the work of the organization.
    1.3.4 Showing good judgment
    • Demonstrate good personal and professional judgment.