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2.7 Computer Skills

Using information technology and related applications, including adaptive devices and software, to convey and retrieve information.

    2.7.1 Digital literacy
    • Understand the basic functions and terminology related to computer hardware, software, information systems, and communication devices.
    • Use basic computer software, hardware, and communication devices to perform tasks.
    2.7.2 Using software
    • Use word processing software to compose, organize, edit, and print documents and other business communications.
    • Use spreadsheet software to enter, manipulate, edit, and format text and numerical data.
    • Use presentation software to create, manipulate, edit, and present digital representations of information to an audience.
    • Use database software to manage data.
    • Use system modeling software to diagnose problems and explore possible solutions.
    • Create and manipulate pictures in graphics programs or other applications.
    • Create and maintain a well-organized electronic file storage system.
    2.7.3 Using the Internet and email
    • Use the Internet to search for online information and interact with Web sites.
    • Use the Internet and web-based tools to manage basic workplace tasks (e.g., calendar management, contacts management, and timekeeping).
    • Use email to communicate in the workplace.
    • Understand the different types of social media and their appropriate workplace and non-workplace uses, and the impact that various social media activities can have on one’s personal and professional life.
    • Employ collaborative/groupware applications to facilitate group work.
    2.7.4 Ensuring computer security
    • Understand and comply with the organization's privacy policy and information security guidelines.
    • Defend against potential abuses of private information.
    • Recognize and respond appropriately to suspicious vulnerabilities and threats.
    • Handle removable media with care, recognizing it as a potential source of malware.
    • Use the most recent security software, web browser, and operating system to protect against online threats.
    • Utilize strong passwords, passphrases, and basic encryption.
    • Recognize secure Web addresses.
    • Ensure backups exist for important files and information, so that they can be restored in the event of corruption by malware or otherwise.