Skip to Content

2.1 Communication—Visual and Verbal

Listening, speaking, and signaling so others can understand. Communicate in spoken English well enough to be understood by others.

  • 2.1.1 Speaking
    • Expresses information to individuals or groups taking into account the audience and the nature of the information (e.g., technical or controversial)
    • Speaks clearly and confidently in a logical manner
    • Speaks using common English conventions including proper grammar, tone, and pace
    • Effectively uses eye contact and non-verbal expression
  • 2.1.2 Listening and Following Directions
    • Receives, attends to, interprets, understands, and responds to verbal or signaled messages
    • Recognizes important information in verbal or signaled messages
    • Understands and acts upon instructions to complete assignments
  • 2.1.3 Communicating Effectively
    • Distinguishes when to use personal vs. business, private vs. public communication styles
    • Uses communication tools, such as texting and e-mail, appropriately
    • Maintains awareness of the impact of communication