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Using standard English to communicate thoughts, ideas, and information in written form.

  • Organization and development
    • Prepare written materials that are easy to understand using correct wording
    • Communicate thoughts, ideas, information, messages and other written information in a logical, organized, and coherent manner
    • Present ideas that are well developed with supporting information and examples
  • Mechanics
    • Use standard syntax and sentence structure
    • Use correct spelling, punctuation, and capitalization
    • Use appropriate grammar (e.g., correct tense, subject-verb agreement, no missing words)
    • Write legibly
    • Double-check documentation to check for errors
  • Tone
    • Write in factual manner
    • Use language appropriate for the target audience
    • Use appropriate tone and word choice (e.g., writing is professional and courteous)