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3.7 Scheduling and Coordinating

Making arrangements that fulfill all requirements as efficiently and economically as possible.

    3.7.1 Arranging and informing
    • Make arrangements (e.g. for meetings or travel) that fulfill all requirements as efficiently and economically as possible.
    • Inform others of arrangements, giving them complete, accurate, and timely information.
    • Ensure that others receive needed materials in time.
    • Handle all aspects of arrangements thoroughly and completely.
    • Respond to the schedules of others affected by arrangements, resolve schedules conflicts or travel issues, and take corrective action.
    3.7.2 Coordinating in distributed environments
    • Coordinate schedules of colleagues, co-workers, and clients in regional locations (e.g., across time zones) to ensure that inconvenience is minimized and productivity is enhanced.
    • Leverage technology (e.g., internet, teleconference) to facilitate information sharing in distributed work environments.
    • Take advantage of team member availability throughout business hours in multiple time zones to enhance productivity.
    3.7.3 Shiftwork
    • Effectively coordinate the transition of staff at the beginning and end of each work shift.
    • Disseminate crucial information in an organized manner to rapidly bring staff up to speed at the start of their shifts.
    • Ensure that staff is updated on work completed on past shifts and work that still needs to be completed.