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3.9 Business Fundamentals

Using information on basic business principles, trends, and economics.

    3.9.1 Situational awareness
    • Understand the mission, structure, and functions of the organization.
    • Recognize one's role in the functioning of the organization and understand the potential impact one's own performance can have on the success of the organization.
    • Grasp the potential impact of the company's well-being on employees.
    3.9.2 Business ethics
    • Demonstrate respect for coworkers, colleagues, and customers.
    • Act in the best interest of the company, the community, and the environment.
    • Comply with applicable laws and rules governing work and report loss, waste, or theft of company property to appropriate personnel.
    3.9.3 Market knowledge
    • Understand market trends in the industry and the company's position in the market.
    • Know who the company's primary competitors are and stay current on organizational strategies to maintain competitiveness.
    • Uphold the organization through building and maintaining customer relations.
    • Recognize major challenges faced by the organization and industry, and identify key strategies to address challenges.