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3.6 Scheduling and Coordinating

Making arrangements that fulfill all requirements as efficiently and economically as possible.

  • 3.6.1 Arranging and Informing
    • Handles all aspects of arrangements thoroughly and completely with little or no supervision
    • Informs others of arrangements, giving them complete, accurate, and timely information
    • Responds to the schedules of others affected by arrangements
    • Takes steps to verify all arrangements
    • Recognizes problems, generates effective alternatives, and takes corrective action
  • 3.6.2 Coordinating in Distributed Environments
    • Coordinates schedules of colleagues, co-workers, and clients in regional locations (i.e., across time zones) to ensure that inconvenience is minimized and productivity is enhanced
    • Leverages technology (e.g., internet, teleconference) to facilitate information sharing in distributed work environments
    • Takes advantage of team member availability throughout business hours in multiple time zones to enhance productivity
  • 3.6.3 Shift Work
    • Effectively coordinates the transition of employees at the beginning and end of each work shift
    • Disseminates crucial information in an organized manner to rapidly bring employees up to speed at the start of their shifts
    • Ensures employees are updated on work completed on past shifts and work that still needs to be completed
    • Demonstrates willingness to work various shifts and schedules