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4.2 Health Care Delivery

Understanding the practices, procedures, and personnel used to deliver quality patient care.

Critical Work Functions

    4.2.1 Understand and adhere to the principles of quality patient care.
    • Define the concept and principles of quality patient care.
    • Discuss the principles of quality patient care and its impact on patient outcomes.
    4.2.2 Understand the roles and responsibilities of health professionals.
    • Research the career options in health care including roles and responsibilities.
    • Discuss the commonalities found in all health care professions.
    4.2.3 Demonstrate a basic understanding of the roles, boundaries, and working relationships of interdisciplinary teams.
    • Compare and contrast the practice of the different professions.
    • Identify and articulate overlapping scopes of practice.
    • Discuss how the interdisciplinary teamwork improves patient care outcomes.
    4.2.4 Identify one's role on a team, in the department, organization, and overall health environment.
    • Articulate how individual roles and functions impact the team.
    4.2.5 Evaluate the appropriateness of an ordered plan of care to ensure consistency with evidence-based practice.
    • Investigate the concept of evidence-based practice and its role in health care.
    • Define ordered plan of care and evidence-based practice.
    • Describe the importance of evidence-based practice ordered plan of care.
    4.2.6 Understand the basic health care delivery models and their impact on work processes and information exchange.
    • Describe the basic health care delivery models.
    • Articulate the forms of information exchange found in health care (e.g., EHR, paper, informatics, etc.)
    • Describe the work processes impacted by basic health care delivery methods.
    4.2.7 Understand and implement quality improvement processes.
    • Identify errors and hazards in care.
    • Continually measure quality of care in terms of structure, process, and outcomes in relation to patient and community needs.
    • Design and test interventions to change processes and systems of care with the goal of improving care.
    • Participate in data collection for quality outcomes in health care.
    4.2.8 Apply research findings in the provision of patient care (evidence-based practice).
    • Identify resources for evidence-based practices (e.g., CDC, peer reviewed literature, etc.)
    • Cite evidence related to current practices.
    4.2.9 Understand patient rights and responsibilities.
    • Discuss Patient Bill of Rights.
    • Identify roles and responsibilities related to Patient Bill of Rights.
    • Discuss the principles of quality patient care.
      • Patient-centered care
      • Interdisciplinary teams
      • Evidence-based practice
      • Quality and continuous improvement
      • Use of Informatics
    4.2.10 Describe the role of the following major health professions:
    • Audiologists
    • Dentists
    • Diagnostic and Monitoring Technologists
    • Dietitians
    • Expressive/Creative Arts Therapists
    • Health Information and Communication Professionals
    • Health Care Managers and Administrators
    • Medical Assistants
    • Medical Imaging Professionals
    • Medical Laboratory scientists
    • Nurses
    • Licensed Practical Nurses
    • Nursing Aides, Orderlies, and Attendants
    • Nurse Practitioners
    • Registered Nurses
    • Physician Assistants
    • Physicians and Osteopaths
    • Podiatrists
    • Psychologists
    • Speech Language Pathologists
    • Therapists and Rehabilitation Specialists
    • Vision-related Professions
    4.2.11 Discuss the role of the various health professions in health care
    • Ambulatory Care
    • Chronic Disease Management
    • Community Health Network
    • Inpatient Hospital Care
    • Outpatient Hospital Care
    4.2.12 Health Technology (e.g. Telehealth) for the purpose of:
    • Diagnoses
    • Monitoring
    • Treatment