Ace your interview

Ace your interview

Ace your interview

Learn how to shine in a phone or video job interview.

Have a job interview scheduled during the COVID-19 pandemic? Chances are it’s going to be conducted via phone or video-conference.

General interview tips

  • Fully review the job description and any additional information you have about the job.
  • Research the employer by visiting their website and getting familiar with the scope of their business and their branding and goals.
  • Consider exactly how your qualifications relate to the organization and the position.
  • Write out your answers to common interview questions and be sure to illustrate your strengths with examples from your work experience, volunteering, or education experience.

Phone or video interview tips

  • Do several practice runs. If you can, start by having someone practice interview you by phone or video. Practice speaking clearly, maintaining eye contact, and keeping your answers concise and meaningful. Pay attention to how you can communicate enthusiasm and enegy—it’s harder via phone or video than in person. Record yourself so you can review your performance.
  • Minimize technical glitches. Try to sign into the video conferencing system as early as you can and test the connection if possible. Check out your technology to ensure your Internet connection is sound and stable. Make sure your phone or computer is fully charged. If you’re going to need a password, save it in an easy-to-reach spot.
  • Prepare your environment. Test out lighting and pay attention to your background. Don’t have open closet doors or other busy household scenes in your background. Check the lighting to make sure your interviewer will be able to see you clearly. Mute notifications on your devices and remind anybody in your household to not disturb the interview.
  • Dress for success. It’s just as important to appear professional in a video as it is in person.
  • Maintain eye contact. It’s fine to keep a copy of your resume or some brief notes handy so you can refer to them, but remember to look at and engage with your interviewer as much as possible. Do NOT look at a phone or device other than the interview device.
  • Ask about workplace safety. During this pandemic, workplace safety is more important than ever. If you have any concerns about working conditions or safety, you can ask how the employer handles distancing, what the work from home policies are, or how employees and customers (if relevant) will be safe.