Banner: Accessibility



Accessibility Policy for CareerOneStop Websites

CareerOneStop is committed to making all of our websites and related documents accessible to everyone.

The documents on our site are in many formats and we strive to make them accessible to people who use screen reading software and to those with other vision or mobility impairments. Generally, we use Hypertext Markup Language (HTML) to create pages and documents that are accessible to that segment of our customer base. In creating HTML documents, we follow Section 508 standards; for example, we include alternate text to describe graphics.

Currently, our website contains documents in Adobe Acrobat PDF file format. Most PDF files will be accessible to those who use assistive technology such as screen readers. Some legacy or software created PDF files may not be accessible. If you are experiencing difficulty reading any PDF files please email the CareerOneStop helpline at and we will be happy to send you an alternate version.

All applets, plug-ins, or other applications required to access links on CareerOneStop webpages can be downloaded via links from this page. Note that these links are to non-government sources. CareerOneStop does not endorse any of these products. Address questions about the particular plug-in or file viewer to the respective vendor.

Accessibility Aids: Plug-ins and File Viewer

  • Adobe Reader
    Use Adobe Acrobat to read Portable Document Format (PDF) files.
    Download Adobe Reader
  • Flash Player
    Use Adobe Flash player to view Video.
    Download Macromedia Flash Player
  • Microsoft Word
    Microsoft offers Word file viewer and converter programs to enable those who do not have MS- Word or have another version of MS-Word to open and view MS-Word files.
    Download Word file Viewer
  • Microsoft Excel
    Microsoft offers Excel file viewer and converter programs to enable those who do not have MS-Excel or have another version of MS-Excel to view MS-Excel files.
    Download Excel file viewer
  • Microsoft PowerPoint
    Microsoft offers PowerPoint file viewer and converter programs to enable those who do not have MS-PowerPoint or have another version of MS-PowerPoint to view MS-PowerPoint files
    Download PowerPoint file viewer

Web Browsers

CareerOneStop supports the following web browsers:

For mobile devices, CareerOneStop supports Chrome and Safari.

Users with unsupported browsers may find that some features do not function or an application does not load. As an alternative, users may download one of the supported browsers to enjoy our site to the fullest.

What to do if you have trouble

If you have a problem viewing any material on this site, please email us at If you have problems with a particular plug-in or viewer, please use the contact information on the download page.