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First-Line Supervisors of Correctional Officers
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Description: what do they do?
Directly supervise and coordinate activities of correctional officers and jailers.
Also known as:
Correctional Officer Captain, Correctional Supervisor

    What does this information tell me?

    This description is a quick overview of what workers in this career might do.

    "Also known as" shows other common names for this career.

    What is the source of this information?

    This information comes from an O*NET database. Learn more on the Help page.

Career video
    Transcript: It takes a cool head under pressure to oversee workers on the front lines of safety and law enforcement, and that’s just a start on the list of job qualifications for supervisors of police and detectives, fire fighters, and correctional officers. Working in federal and state prisons or the local jail, correctional officer supervisors maintain discipline and security while observing all relevant rules, regulations, and laws. They oversee inmate counts and respond to emergencies as well as ensuring the safety of inmates. Supervisors of police and detectives coordinate the investigation of criminal cases, offer guidance and expertise to investigators, and ensure that proceedings are conducted in accordance with laws and regulations. They train staff in police procedures, resolve personnel problems such as charges of misconduct, and keep up with new techniques in law enforcement. Firefighting and prevention worker supervisors make firefighter assignments based on their assessment of the extent of a fire, risk to persons, surrounding conditions, and water supply status. They instruct and drill personnel in their duties, including medical care and hazardous materials response. Some also serve as lead firefighters. Workers in these fields may carry weapons and emergency equipment, and often have emergency medical training. Some work outdoors in all types of weather. All carry significant responsibility for others’ health and safety. Typical requirements for these positions include a high school diploma or equivalent, or related associate’s degree or technical training, and previous experience in the field.
View transcript
Outlook: will there be jobs?
Image. Employment outlook for this occupation
New job opportunities are less likely in the future.


    What does this information tell me?

    Outlook information can tell you whether a career is expected to be in demand in the future—that is, whether there are likely to be job openings if you choose this career. Please note that this does not account for the impacts of the current pandemic. Many occupations are likely to have very different outlooks due to the rapidly changing economy. When new outlook information is developed, it will be reflected here.

    Careers can have one of three outlooks:

    • A Bright outlook means new job opportunities are very likely in the future
    • An Average outlook means that a small number of new job opportunities are likely in the future (less than an 8 percent increase)
    • A Below Average outlook means new job opportunities are less likely in the future

    You can also view local job listings in this field by clicking "Find job openings". This can help you see if local businesses are hiring—another way of looking at demand.

    What is the source of this information?

    This information comes from O*NET Bright Outlook occupations and My Next Move career outlook designations. Note this information is only available at a national level, so even if you selected a state, you’ll see this information for the whole country.

Projected employment
Minnesota
490
2018 Employment
460
2028 Employment
-6%
Percent change
30
Annual projected job openings
United States
48,700
2019 Employment
44,900
2029 Employment
-8%
Percent change
2,800
Annual projected job openings

    What does this information tell me?

    Projected employment shows how much employment is expected to grow in this occupation over a 10-year period. This can help you decide if this career is a good choice for future job opportunities. You can look at projected employment in your state, or in other states where you might consider living.

    You can see the total number of people employed in this occupation in 2018 (for states) or 2019 (for the United States), the number expected to be employed in 2028 (for states) or 2029 (for the United States), and rate of growth over those years.

    The projections are based on assumptions of unemployment rates and labor productivity growth rates.  While the projected numbers may not be exact, they are helpful to compare one career to another, or one location to another.

    Please note that these projections do not account for the impacts of the current pandemic. Many occupations are likely to have very different projections due to the rapidly changing economy. When revised data are available, they will be published here.

    What is the source of this information?

    State-level data come from Projections Central and each state's Labor Market Information office, 2018-28.

    National-level data come from the Bureau of Labor Statistics Employment Projections, 2019-29.

Typical wages

Annual wages for First-Line Supervisors of Correctional Officers in Minnesota
This graph displays wage data.  Find details by selecting the table view.
This chart displays wage data.  Find details by selecting the table view.
LocationMinnesotaUnited States
10%$60,310$37,720
25%$69,580$46,610
Median$79,560$60,910
75%$89,520$85,160
90%$101,350$107,780


    What does this information tell me?

    This chart shows you a range of how much most workers in this occupation earn per hour, in the location that you selected.

    You can select from three views of this data:

    • The Graph shows you wages at the 10th, 25th, 50th, 75th and 90th percentiles. Note that the lowest (10th %ile) wage shown is not necessarily a "starting wage." Instead it means that 10 percent of all workers in this career earn less that this amount, and 90 percent earn more. However, you can assume that you might earn close to the 10th or 25th %ile wages when you start out in most careers.
    • Select "Chart" to see a visual comparison between national wages and wages in the location you selected.
    • Select "Table" to see more wage data the national and local level.

    Please note that wage data are not available at the city or ZIP code level. If you selected a city or ZIP code, you will see wage data for the regional area.

    You can learn more about wages for this and other occupations by clicking “See more wages” above.

    What is the source of this information?

    The wage information comes from the Bureau of Labor Statistics, Occupational Employment and Wage Statistics Program, May 2020 survey. For more detailed state wage data, please find the link to your state's wage data program in the Other Resources box.

Education and experience: to get started
People starting in this career usually have:
  • High school diploma or equivalent
  • Less than 5 years work experience
  • No on-the-job training

Programs that can prepare you:

    What does this information tell me?

    This shows you the typical level of education, work experience, and on-the-job training that most people have when they start in this career. Note that these are not requirements for entering this field, but the information can help you understand how qualified you might be.

    Interested in starting in this career? You can search for education programs in your local area by clicking “Find local training” above.

    What is the source of this information?

    This information comes from the U.S. Department of Labor's Bureau of Labor Statistics Employment Projections, Education and training assignments by detailed occupation, 2019.

Typical education
How much education do most people in this career have?
Chart. Percent of workers in this field by education level attained

    What does this information tell me?

    This chart shows you the range of education levels that people who currently work in this field have. You can use this to see if you fit in this range. Note that this includes ALL people who work in this field and not just those getting started.

    Interested in getting qualified for this career? You can search for programs that lead to the education needed, in your local area, by clicking “Find local training” above.

    What is the source of this information?

    This information comes from the Bureau of Labor Statistics Employment Projections, Educational attainment for workers 25 years and older by detailed occupation, 2018.

Certifications: show your skills
Let employers know you have the skills to do well at this job.
Earning a certification can help you:
  • Get a job
  • Get a promotion

    What does this information tell me?

    When you click "Find certifications" you'll see a list of national certifications that are related to this career. From there, you can learn how to achieve one of these certifications to help you enter or get ahead in this field.

    What is the source of this information?

    This collection of occupational certifications is collected and regularly updated by CareerOneStop. Learn more at Certification Finder Help.

Licenses: do you need one?
Some states require an occupational license to work in this career.

    What does this information tell me?

    When you click "Find license details in your state" you'll see the license name and contact information for the agency in your state that oversees licensing for this field. If you have not selected a location, you'll see a list of all state licenses for this occupation.

    What is the source of this information?

    Information on licensed occupations is gathered in each state by Labor Market Information units under a grant from the U.S. Department of Labor. Learn more at License Finder Help.

Apprenticeships: learn on the job
Apprenticeships combine paid on-the-job-training with classroom lessons.

Activities: what you might do in a day
  • Count prison inmates or personnel.
  • Use weapons or physical force to maintain security.
  • Maintain professional knowledge or certifications.
  • Respond to emergencies to provide assistance.
  • Direct operations of correctional facilities.
  • Locate suspicious objects or vehicles.
  • Search individuals for illegal or dangerous items.
  • Evaluate employee performance.
  • Rescue people from hazardous situations.
  • Administer first aid.
  • Maintain operational records.
  • Write operational reports.
  • Train employees in proper work procedures.
  • Resolve interpersonal conflicts.
  • Prepare activity or work schedules.
  • Review documents or materials for compliance with policies or regulations.
  • Drive vehicles to transport individuals or equipment.
  • Escort prisoners to courtrooms, prisons, or other facilities.
  • Determine operational procedures.
  • Read materials to determine needed actions.
  • Discuss performance, complaints, or violations with supervisors.
  • Supervise inmate activities.

    What does this information tell me?

    This is a list of typical work activities that people in this career might do on the job. You can use this list to get an idea of whether this career might be a good fit for you.

    Click on “More activities” to see more detailed examples of activities for this career.

    You can also use this list to help you prepare for a job interview. Or, if you’ve already held a job like this, you can copy these activities to use on your resume.

    What is the source of this information?

    This information comes from O*NET OnLine's Occupation Information. They are O*NET’s Detailed Work Activities.

Knowledge
People in this career often know a lot about:
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    What does this information tell me?

    This is a list of general knowledge areas that are most commonly required for jobs in the career. Knowledge is typically gained through education and related experience.

    This list can help you learn if you are prepared for a job in this career. It can also help you decide on education or training programs that could help you prepare for the career.

    What is the source of this information?

    This information comes from the O*NET Resource Center. Learn more about O*NET's Knowledge descriptors.

Skills
People in this career often have these skills:
  • Coordination - Changing what is done based on other people's actions.
  • Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
  • Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
  • Social Perceptiveness - Understanding people's reactions.
  • Active Listening - Listening to others, not interrupting, and asking good questions.
  • Speaking - Talking to others.
  • Management of Personnel Resources - Selecting and managing the best workers for a job.
  • Reading Comprehension - Reading work-related information.
  • Negotiation - Bringing people together to solve differences.
  • Writing - Writing things for co-workers or customers.
  • Persuasion - Talking people into changing their minds or their behavior.

    What does this information tell me?

    This is a list of a list the work-related skills most commonly required for jobs in the career.

    This list can help you understand how well your current skills fit this career. It can also help you plan your education or professional development.

    What is the source of this information?

    This information comes from the O*NET Resource Center. Learn more about O*NET's Skills descriptors.

Abilities
People in this career often have talent in:
  • Oral Expression - Communicating by speaking.
  • Deductive Reasoning - Using rules to solve problems.
  • Oral Comprehension - Listening and understanding what people say.
  • Problem Sensitivity - Noticing when problems happen.
  • Written Comprehension - Reading and understanding what is written.
  • Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
  • Written Expression - Communicating by writing.
  • Speech Clarity - Speaking clearly.
  • Near Vision - Seeing details up close.
  • Speech Recognition - Recognizing spoken words.
  • Far Vision - Seeing details that are far away.
  • Information Ordering - Ordering or arranging things.

    What does this information tell me?

    This is a list of a list of personal qualities that might influence work and are most commonly required for success in this career.

    This list can help you understand if your natural strengths and abilities are a good fit for this career.

    What is the source of this information?

    This information comes from the O*NET Resource Center. Learn more about O*NET's Abilities descriptors.

Interests
  • Conventional - Occupations related to Conventional interests frequently involve following set procedures and routines. They include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Enterprising - Occupations with Enterprising interests frequently involve starting up and carrying out projects. Many involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Realistic - Occupations with Realistic interests frequently involve practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many require working outside, and do not involve a lot of paperwork or working closely with others.

    What does this information tell me?

    This is a list of work environment-preferences that are most commonly associated with the career. It can help you understand if your natural interests are a good fit for this career.

    Click "Take an interest assessment" for a quick 30-question assessment that can help you understand your interests and see careers that might be good matches for them.

    What is the source of this information?

    This information comes from the O*NET Resource Center. Learn more about O*NET's Interest descriptors.

Typical tasks
  • Take, receive, or check periodic inmate counts.
  • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
  • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
  • Respond to emergencies, such as escapes.
  • Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
  • Supervise or perform searches of inmates or their quarters to locate contraband items.
  • Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
  • Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
  • Carry injured offenders or employees to safety and provide emergency first aid when necessary.
  • Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
  • Supervise activities, such as searches, shakedowns, riot control, or institutional tours.
  • Conduct roll calls of correctional officers.
  • Instruct employees or provide on-the-job training.
  • Resolve problems between inmates.
  • Set up employee work schedules.
  • Examine incoming or outgoing mail to ensure conformance with regulations.
  • Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.
  • Develop work or security procedures.
  • Review offender information to identify issues that require special attention.
  • Convey correctional officers' or inmates' complaints to superiors.
  • Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.
  • Conduct evaluations of employees' performance.
  • Rate behavior of inmates, promoting acceptable attitudes and behaviors to those with low ratings.

    What does this information tell me?

    This is a list of typical tasks that people in this career might do on the job.  You can use this list to get an idea of whether this career might be a good fit for you.

    Click on “More tasks” to see more detailed examples for this career.

    You can also use this list to help you prepare for a job interview. Or, if you’ve already held a job like this, you can copy these tasks to use on your resume.

    What is the source of this information?

    This information comes from O*NET OnLine's Occupation Information. They are O*NET‘s Tasks.

    What does this information tell me?

    These are additional online resources related to this career. You may find different or more detailed information at these sources.

    What is the source of this information?

    This information is collected and maintained by CareerOneStop.