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Site Privacy

Site Privacy

Privacy policy for CareerOneStop websites

Thank you for visiting one of the CareerOneStop sites, which include the Credentials Center, the Business Center, GetMyFuture, Job Search Help for Ex-Offenders, mySkills myFuture, Worker ReEmployment, Veteran and Military Transition Center, Disaster Recovery Services, America’s Service Locator, and America's Career InfoNet.

Our privacy policy is clear: we will collect no personal information about you when you visit any of our websites unless you choose to provide that information to us, nor will we share that information with any other party except as discussed below.

Information collected and stored automatically

While you browse through our website, read pages, or download information, we gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store the following information about visits made to our website:

  • The IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which our website is accessed;
  • The type of browser and operating system used to access our site
  • The date and time our site is accessed
  • The pages visited
  • If a CareerOneStop website is visited from another website, the address of that website

We aggregate this information and use it to help us make our site more useful to visitors -- to learn about the number of visitors to our site, to determine those portions of our site which are of greatest interest to our users, and to learn about the types of technology our visitors use.

Use of cookies

CareerOneStop websites use cookies to measure website activity. Cookies are small amounts of information stored on your computer by your web browser software. None of the information collected is personally identifiable. CareerOneStop, America’s Career InfoNet, America’s Service Locator and mySkills myFuture websites use both single session temporary cookies and multi-session persistent cookies for the purpose of website measurement.

Single session cookies are temporarily stored on your computer and are deleted as soon as you close your web browser. Multi-session cookies are used for the purpose of web measurement, and to improve your online experience by remembering your online interactions and preferences across multiple sessions, and identify if you are a returning user. None of the information stored in either single session or multi-session cookies used by CareerOneStop contain any personally identifiable information. Information collected for web measurement is stored and maintained indefinitely for the purpose of historical web measurement and tracking.

If you prefer not to have non-personally identifiable persistent multi-session cookies stored on your computer you can opt out. Doing so will not affect your use of our site, nor restrict your access to any site content or resources. Click here to opt-out of multi-session usage tracking.

Or, you can remove or block the use of multi-session web measurement technologies by changing the settings of your browser as described at’s web measurement and customization opt-out web page.

Information collected from emails

All e-mail information provided to America’s Career InfoNet, and America’s Service Locator (as a part of a mailing list or as feedback to our Service Center) is only used for the provided purpose. We do not share our e-mail with any other organizations, unless we are required to as part of a law enforcement investigation.

Security, intrusion, and detection issues

For site security purposes and to ensure that this service remains available to all users, this government computer system employs software programs that monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

Links to other sites

CareerOneStop websites have links to other government agencies and private organizations. When you link to another site, you are no longer on our site and are subject to the privacy policy of the new site.


These websites were created to support public access to career and occupational information. The information was created and is maintained by other public and private organizations and is the responsibility of these organizations. The accuracy of the information for individual occupations is subject to error because of the many factors that affect the economy over time. While occupational projections and related job outlook information can provide valuable inputs to the career decision-making process, they should not be the sole basis of a career choice.

Further, the inclusion of links to particular items or sites is not intended to reflect their importance, nor is it intended to endorse any views expressed or products or services offered by the author of the reference or the organization operating the server on which the reference is maintained.

Privacy policy for CareerOneStop mobile applications

The privacy policy for CareerOneStop mobile applications is the same as above, expect in these specific cases:


When creating an account to use the TAP mobile application, you must provide a valid e-mail address and password. This information is stored on secure servers and is not made available to any third parties. The e-mail address is used to contact a user who has forgotten a password.

Occasionally, we use the e-mail addresses we are provided to seek comments from individuals on services offered. These comments allow us to determine how to improve our services and improve our relationship with those who use our services. You may decide to send us personally-identifying information, for example your mailing address or telephone number, in an electronic mail message requesting information. Information collected in this manner is used solely for responding to requests for information. We may forward your e-mail to other representatives of the Department of Labor or its contractors who are better able to respond to you.

Scheduled expiration of inactive user accounts

If a user has not 'logged in' or accessed an account for more than a year, the account will expire (be made inactive).

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

All user information on the TAP mobile application is maintained on a secure server. The information can only be accessed through an administrator login or through direct access to the server. User information is not shared with any third parties. We are committed to protecting users' privacy and ensuring that personal information is handled in a safe and responsible manner.

Microsoft Geocoding Terms of Use

CareerOneStop Geocoding is provided through a license agreement with Microsoft. Your use of the data is subject to the Microsoft Bing Maps Terms of Service.

You may use the Geocodes locally in your applications. But, Geocodes cannot be stored, copied or shared. Please refer to the Microsoft Bing Terms of Use.

How to contact us

Questions or comments about these privacy policies? Please e-mail us at