Maintaining a professional presence.
- 1.3.1 Demonstrating emotional intelligence
- Maintain composure and keep emotions in check.
- Deal calmly and effectively with stressful or difficult situations.
- Accept criticism tactfully and attempt to learn from it.
- 1.3.2 Professional appearance
- Maintain a professional demeanor.
- Dress appropriately for occupational and worksite requirements.
- Maintain appropriate personal hygiene.
- 1.3.3 Maintaining a positive attitude
- Project a positive image of oneself and the organization.
- Demonstrate attitudes supportive of professional work such as commitment, curiosity, entrepreneurship, and optimism.
- Take pride in one’s work and the work of the organization.
- 1.3.4 Showing good judgment
- Demonstrate good personal and professional judgment.