Skip to Content

2.2 Writing

Using standard English to compile information and prepare written reports.

  • 2.2.1 Organization and development
    • Create documents such as letters, directions, manuals, reports, graphs, and flow charts
    • Communicate thoughts, ideas, information, messages, and other written information, which may contain technical material, in a logical, organized, coherent, and persuasive manner
    • Develop ideas with supporting information and examples
    • Proofread finished documents for errors
  • 2.2.2 Mechanics
    • Use standard syntax and sentence structure
    • Use correct spelling, punctuation, and capitalization; use appropriate grammar (e.g., correct tense, subject-verb agreement, no missing words)
    • Write in a manner appropriate for business; use language appropriate for the target audience; use appropriate tone and word choice (e.g., writing is professional and courteous)
  • 2.2.3 Tone
    • Show insight, perception, and depth in writing
    • Distribute written materials appropriately for intended audiences and purposes